FAQs

Please see below for our Frequently Asked Questions:

  1. How can I confirm my order was successful? You will receive an email confirmation containing your Order Number and purchase details.

  2. What payment options do you accept? We accept major credit cards (MasterCard, Visa, American Express, and Discover), PayPal, and Apple Pay. All payments are made secure using Shopify Payments.

  3. Are there exchange rates? All transactions are in US Dollars. If your card is in another currency, your order total will be calculated based on the daily exchange rate.

  4. When will I receive my shipment? Orders ship within 3 business days and typically arrive 10-15 business days after shipment, depending on carrier availability and location.

  5. How can I track my order? A tracking number will be provided in your Shipping Confirmation email, which you can use at www.17track.net.

  6. What if I receive missing or incorrect items? Contact us at dnd.enterprises.1929@gmail.com with your Order # and proof. We'll re-ship the correct item at no extra cost.

  7. What is your return & exchange policy? Please refer to our Refund Policy for returns. Our customer service is available 24/7.

  8. How do I return items? Contact us at dnd.enterprises.1929@gmail.com for return instructions.

If you have any further questions that you would like clarified, please don’t hesitate to reach out to us. Thank you!